Returns & Exchanges
At BedsRus, we want you to sleep soundly knowing that if your new mattress or bedding isn't the perfect fit, you can return or exchange it within 100 nights of delivery. We are committed to ensuring you find the ultimate comfort for your home with our hassle-free satisfaction guarantee.
Initiate Your Request
Contact our sleep experts via email or our online portal with your order number and reason for the return to start the process.
Sleep Trial Verification
Ensure your item has been used for at least 30 nights to allow your body to adjust, as part of our mandatory break-in period policy.
Schedule a Pickup
For large mattresses, we will coordinate a convenient time for our logistics partner to remove the item from your home at no additional cost.
Receive Your Refund
Once the item is collected or received at our warehouse, we will process your full refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing